LEGAL REFERENCE

krwin par aapka mazameen mehfooz rakhta hai

Hum samajhte hain ke aapka personal information aur financial data kitna zaroori hai. Humare privacy policy ko hum ne Pakistan ke qanoon ke mutabiq design kiya hai taake...

Encryption-protected dataLocal payment securityAccount verification ki transparency
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krwin krwin par aapka mazameen mehfooz rakhta hai

Humara mazameen collection aur storage practice

Jab aap krwin par account banate ho, hum aapka naam, email, phone number aur banking details collect karte hain. Ye sab information SSL encryption ke through safe rehti hai. Aapka transaction history aur gaming patterns hum apne servers par store karte hain taake withdrawal verification jaldi ho sake aur aapka account activity clear rahe. Hum ye data kabhi third parties ko nahi

dete, sirf jahan local qanoon ijazat deta hai wahan tax authorities ko share karte hain. Aapka password hashed format mein store hota hai—hum kabhi nahi dekh sakte.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWAL HON?

Humse sida rابطہ karen

Team online

Email Support

[email protected] par apne data ke baare mein koyi bhi sawal likhen. Hum 24 ghante mein jawab dete hain.

Account Settings

Apne krwin account mein jaaker apne personal details ko dekh aur update kar sakte ho. Password change aur phone verification wahan hota hai.

Complaint Form

Agar aapko privacy issue ho to hamara complaint form fill karen. Hum usay immediately investigate karte hain aur aapko updates dete hain.

HUMARA APPROACH

Privacy ke liye humare standards

Minimal Data Practice

Hum sirf wo information collect karte hain jo account opening aur withdrawal verification ke liye zaroori hai. Extra data mat lenge.

Encryption Standard

Sab deposits, withdrawals aur login sessions TLS encryption se protected hain. Man-in-the-middle attacks humara infrastructure nahi tor sakte.

Payment Partner Vetting

JazzCash, Easypaisa, SadaPay aur Raast—ye sab licensed payment providers hain. Un ke security standards humara minimum requirement hai.

Local Law Alignment

Hum Pakistan ke State Bank aur tax regulations ke through hain. Aapka account verified status jahan local qanoon ijazat deta hai wahan processed hota hai.

No Unauthorized Sharing

Aapka gaming history, payment method aur account balance sirf aap dekh sakte ho. Marketing emails ke liye consent chahiye, opt-out kabhi bhi kar sakte ho.

Data Retention Limits

Account inactive ho to ek saal baad hum aapka personal data delete kar dete hain. Jab aap ask karen to hum turant export kar sakte hain.

Hamara privacy policy aur Terms of Service ka alignment

Account Verification
Privacy policy mein likha hai ke verification mandatory hai. Terms mein bhi same likha hai—dono align hain.
Withdrawal Hold Times
Privacy nahi kahtaa withdrawal time, lekin kyunke hum aapka data verify karte hain isliye SadaPay 2-3 hours, JazzCash 1-2 hours le sakte hain.
Payment Method Storage
Hum Easypaisa account details hashed format mein rakhte hain—Terms ke under secure storage promise match karta hai.
Dispute Resolution
Agar transaction data lekar dispute ho to hum logs ko Terms ke under complaint process se solve karte hain.
Cookie Consent
Privacy policy mein likha hai hum analytics cookies use karte hain. Site par landing karte ho to consent banner dikhai deta hai—aligned.
Third-Party Integrations
Raast transfer ke liye ek third party hai, lekin data unhe nahi deti. Privacy policy mein ye clearly likha hai.
Accessibility & Language
Privacy policy Roman Urdu mein likha hai taake Pakistan ka visitor samajh sake. Terms bhi same language mein hain.

Ye elements apke privacy ko dikhai deti hain krwin lobby mein

Encrypted Payment Row

JazzCash, Easypaisa, SadaPay aur Raast ke chips aapke screen par green lock ke saath show hote hain—encryption signal.

Account Statement Download

Deposit history, withdrawal records, aur gaming bets sab aap export kar sakte ho. Transparent statement PDF mein.

Privacy Badge in Footer

Har page pe footer mein 'Privacy Policy' link hota hai. Ek click se pure policy pad sakte ho.

Session Timeout Notice

Agar aap 15 minit inactive raho to notification aata hai—data security ke liye automatic logout.

Verification Status Indicator

Aapke profile mein verification stage dikhai deta hai. Email verified, phone verified, bank verified—sab transparent.

Cookie Settings Panel

Settings mein jaaker analytics, marketing aur functional cookies ko individually allow/reject kar sakte ho.

Aksar pouche gaye sawal privacy ke baare mein

Nahi. Aapka phone number sirf verification aur account recovery ke liye use hota hai. Hum kabhi marketing calls ya SMS ke liye dusre ko nahi dete. Agar consent na ho to hum contact karte bhi nahi hain.

Payment method details hashed format mein stored rahti hain aur account active rehne tak rakhi jati hain. Account close karte ho to sab details 30 dino baad permanently delete ho jate hain.

Jahan local qanoon ijazat deta hai wahan haan, withdrawal aur deposit records tax compliance ke liye share karte hain. Personal gaming bets nahi share hote—sirf transaction summary.

Password hashed aur salted format mein store hota hai. Hum nahi dekh sakte—sirf verification karte hain. Agar forgot kar do to reset link bhejte hain, naya banwana padta hai.

Bilkul. Settings mein 'Data Download' option hai—apne sab personal info, transaction logs aur gaming history ka CSV ya PDF mil jayega.

Account delete request submit karte ho to hum 30 din ka grace period dete hain. Phir sab personal data delete ho jata hai. Payment records 7 saal regulation ke liye rakhe jate hain lekin de-identified hote hain.

SadaPay transfers end-to-end encrypted hote hain. Krwin sirf aapka instruction pass karta hai—SadaPay side transfer details encrypted rehti hain aur hum unhe decrypt nahi kar sakte.